J-Bot Daily Recap
Scanning all domains
↑ 12.4%
$4,250
Monthly Recurring Revenue
↑ 2 new
18
Active Clients
↓ 3 since last week
7
Open Tickets
↑ $1,200
$8,750
Pipeline Value
Monthly Revenue
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Quick Actions
Upcoming Events
Apr4
Consult: Peachtree Dental
Apr7
QBR: Atlanta Legal Group
Apr10
Proposal: Buckhead Realty
Recent Activity
-
Ticket #1042 resolved for Midtown CPA12 minutes ago
-
New lead added: Sandy Springs Chiro38 minutes ago
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Proposal sent to Buckhead Realty ($175/mo)1 hour ago
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NinjaOne alert: Server restart at Decatur Fitness2 hours ago
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Invoice #287 paid by Atlanta Legal Group3 hours ago
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Security scan completed: 3 clients all clear4 hours ago
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Follow-up call scheduled with Roswell Accounting5 hours ago
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5-star review received from Marietta Wellness6 hours ago
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Onboarding completed for Vinings Property MgmtYesterday
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Monthly report generated for March 2026Yesterday
Pipeline Overview
3
Prospect
2
Consult
1
Proposal
18
Client
Sales Pipeline
6 active leads · $8,750 total pipeline value
Prospect
3Sandy Springs Chiro
Dr. Mark Chen
Source: Website inquiry
$125/mo
3 days
Roswell Accounting
Sarah Williams
Source: Referral
$175/mo
7 days
Kennesaw Coffee Co
Tom Bradley
Source: Cold outreach
$75/mo
1 day
Consult Scheduled
2Peachtree Dental
Dr. Lisa Park
Source: Google Ads
$125/mo
12 days
Decatur Law Office
James Mitchell
Source: LinkedIn
$175/mo
5 days
Proposal Sent
1Buckhead Realty
Angela Torres
Source: Referral
$175/mo
8 days
Client
18Atlanta Legal Group
Robert Kim
Sentinel tier
$175/mo
Active
Midtown CPA
David Okafor
Secure tier
$125/mo
Active
Vinings Property Mgmt
Karen Shaw
Secure tier
$125/mo
Active
+ 15 more clients
Managed IT Service Plans
Comprehensive IT solutions for small businesses in the Atlanta metro area
Essentials
For small teams getting started
$75/endpoint/mo
- ✓ Remote monitoring & management
- ✓ Antivirus & endpoint protection
- ✓ Patch management
- ✓ Email support (business hours)
- ✓ Monthly health report
Secure
Our most popular plan
$125/endpoint/mo
- ✓ Everything in Essentials
- ✓ Advanced threat detection (EDR)
- ✓ Cloud backup & disaster recovery
- ✓ Microsoft 365 management
- ✓ Priority phone & email support
- ✓ Quarterly business reviews
Sentinel
Maximum protection & support
$175/endpoint/mo
- ✓ Everything in Secure
- ✓ 24/7 SOC monitoring
- ✓ Dark web monitoring
- ✓ Security awareness training
- ✓ Compliance reporting (HIPAA/PCI)
- ✓ Dedicated account manager
- ✓ 1-hour SLA response time
A La Carte Services
One-time or project-based services
Network Setup
Full office network design, configuration, and testing
$500
Server Migration
On-prem to cloud migration with zero downtime
$1,200
Security Audit
Comprehensive vulnerability assessment and report
$750
Data Recovery
Emergency data recovery from failed drives or ransomware
$350
VoIP Setup
Business phone system setup and configuration
$400
Employee Onboarding
New hire IT setup: accounts, devices, training
$150
Quote Builder
Select services above to build a quote
Support Tickets
7 open · 2 in progress · 1 waiting
| ID | Subject | Client | Priority | Status | SLA Timer | Assigned |
|---|---|---|---|---|---|---|
| #1045 | Email not syncing on mobile | Midtown CPA | High | Open | 2h 14m | James D. |
| #1044 | Printer offline on 2nd floor | Atlanta Legal Group | Medium | In Progress | 5h 30m | James D. |
| #1043 | VPN connection dropping intermittently | Decatur Fitness | Critical | Open | -0h 45m | James D. |
| #1042 | New employee laptop setup | Vinings Property Mgmt | Low | Waiting | 18h 00m | James D. |
| #1041 | Slow internet speeds throughout office | Marietta Wellness | High | In Progress | 1h 10m | James D. |
| #1040 | Request: Add shared mailbox | Peachtree Dental | Low | Open | 22h 45m | James D. |
| #1039 | Backup failure alert - NAS drive | Atlanta Legal Group | Critical | Open | -1h 20m | James D. |
| #1038 | Windows update causing BSOD | Roswell Accounting | High | Resolved | --:-- | James D. |
Knowledge Base
Internal docs, procedures, and troubleshooting guides
Troubleshooting
Resolving Outlook Sync Issues on Mobile Devices
Step-by-step guide for fixing Exchange ActiveSync and modern auth issues on iOS and Android devices when email stops syncing.
Procedures
New Client Onboarding Checklist
Complete onboarding workflow from signed contract to production: NinjaOne agent install, M365 tenant setup, backup config, and documentation.
Scripts
PowerShell: Bulk M365 License Assignment
Automated script for assigning Microsoft 365 Business Premium licenses to multiple users via CSV import with error handling and logging.
Best Practices
SMB Security Baseline Configuration
Recommended security configurations for small business clients: MFA enforcement, conditional access policies, email filtering, and EDR deployment.
Troubleshooting
VPN Connectivity Drops - Fortinet/SonicWall
Common causes and fixes for intermittent VPN disconnects including MTU issues, DPD settings, and firmware compatibility.
Procedures
Quarterly Business Review (QBR) Template
Standardized QBR presentation structure covering: ticket metrics, SLA performance, security posture, budget review, and roadmap recommendations.
Reports & Analytics
Revenue, SLA compliance, and client health
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Settings
System Info
LLM Provider
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Brand Settings
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API Key Management
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